Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using the Lady Sole website and services, you agree to be bound by these Terms of Service.
2. Account Registration
To access our B2B wholesale services, you must:
- Create an account with accurate and complete information
- Be at least 18 years of age
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
3. B2B Wholesale Terms
3.1 Eligibility
Our wholesale services are intended for registered businesses. We reserve the right to verify your business credentials.
3.2 Pricing
All prices are listed in the applicable currency and are subject to change without notice. Tier pricing and volume discounts are applied automatically based on order quantity.
3.3 Minimum Order Quantities
Certain products may have minimum order quantities (MOQ). These requirements are displayed on the product page.
4. Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Payment must be received before order shipment
- Accepted payment methods include credit cards, PayPal, and wire transfer (T/T)
5. Shipping and Delivery
- Shipping costs are calculated based on destination and order weight
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery to the carrier
6. Returns and Refunds
- Return requests must be submitted within 14 days of delivery
- Products must be unused, in original packaging, and in resalable condition
- Custom or personalized orders are non-returnable
- Refunds will be processed within 5-10 business days
7. Intellectual Property
All content on our website is the property of Lady Sole and is protected by copyright and trademark laws.
8. Limitation of Liability
To the maximum extent permitted by law, Lady Sole shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States.
10. Contact Us
For questions about these Terms of Service, please contact us at:
- Email: [email protected]
- Address: 123 Fashion District, NY 10001