Privacy Policy
Last Updated: January 2025
1. Introduction
Lady Sole ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B wholesale services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number, and business name
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Account credentials
- Order history and preferences
2.2 Information from Third-Party Login
When you use Google Sign-In to create an account or log in, we receive your name, email address, and profile picture from Google. We do not receive your Google password.
2.3 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on each page
- Referring website URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your wholesale orders
- Creating and managing your B2B account
- Communicating with you about orders, products, and services
- Providing customer support
- Improving our website and services
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping carriers, and email service providers
- Business Partners: Only as necessary to fulfill your orders
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure password hashing (BCrypt)
- Regular security audits
- Access controls and authentication
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Delete your account and personal data
- Object to data processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: 123 Fashion District, NY 10001